Warranty Service Administrator

Permanent part time role 3 days pw. Long term job security with a national mobile equipment OEM. Condell Park location. Attractive pro rata salary.

• Long term job security with a national reputable heavy industry service provider
• Enjoy the flexibility of hours to suit your lifestyle
• Join a well-connected team with an excellent team culture

Highlights of the role include

• Join a well-connected national service team
• Work closely with the broad national client base that use the company services regularly
• Enjoy a busy and dynamic role coordinating claims across different teams
• Enjoy a 3-day week working part time hours with flexibility
• Excellent team culture with a well organised and connected management team
• $85,000 - $90,000 + super p/a + annual leave + sick leave (pro-rata 3 days per week)

The company

With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is;-

• Heavily invested in new technology including EV fleets
• People focused management team with a strong team orientated culture
• Wide range of training and OEM upskilling opportunities

The branch location

As a Warranty Service Administrator, you will be based from the main branch depot at Condell Park in Sydney. However, you'll work closely with the national service team and the field service teams that are based at the following locations: -

• Port terminal
• Large manufacturing and warehouse facilities
• Intermodal container handling facilities
• Branch locations

The role

You'll enjoy being a member of the national service team and working closely with national service responsibilities. Reporting into the state service manager you will be responsible for;-

• Perform the Warranty administration of the daily site service operation
• Collate information to enable the successful submission of warranty claims
• Provide ongoing reporting of Warranty WIP status and credit returns
• Assist with processing warranty claims for divisions associated with HT
• Analyses Technician working hours on warranty service orders
• Create purchase orders and or organise quotes for approval up line
• Responsible for: processing of finalised service orders to invoice warranty service orders with high quality and on time

The roster and hours

• 3 days working week - enjoy the flexibility of choosing your working days
• Working hours are typically 7.00am - 3.30am however there is some flexibility around this

Your skills and experience

You will come from a warranty service administration background and come experienced in the following areas; -

• Previous experience in automotive, transport/ logistics or heavy industry
• Excellent customer service skills and strong relationship building qualities
• High attention to detail and accurate with work delivery
• Ability to multitask and work with a high level of organisation
• Team player and can work autonomously
• Strong work ethic and a passion for what you do

The opportunity and why apply

This is a great opportunity to secure a part time permanent role with a highly regarded and reputable OEM in Sydney. Along with full job security, you will enjoy; -

• Working closely with a national service team and a national client base
• A dynamic role where no day will be the same
• Building strong working connections with your branch and field service team
• Working in an established role with well-developed processes and procedures
• Lots of training and development on offer

Applications are being reviewed to move through to interview, with intentions to start in the role before Christmas.

Apply now or call Ellie Smith on 0448 546 386 for more information and request a detailed position pack on the position.

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Ellissa Smith | esmith@marble.com.au | 02 8116 2260

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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.