Service Advisor

Want a join a forward thinking, established and growing OEM? Heaps of responsibility and autonomy on offer along with development opportunities!

• Secure a long-term role with a reputable, established and growing OEM
• Ability to demonstrate and expand on your existing skillset
• Opportunity to lead daily customer service as well as schedule technicians

This is your chance to take your career to new heights - why apply?

• Job Security: Join a globally recognized OEM with a stellar reputation
• Competitive Salary: Attractive salary package based on experience
• Career Growth: Access to Learning & Development programs to propel your career forward

About the Company

With over 30 years of success, this leading materials handling OEM is renowned for its innovation and commitment to excellence. Join a company that:

• Invests in cutting-edge technology, including EV fleets
• Has a people-focused management team and a collaborative culture
• Offers extensive training and upskilling opportunities with OEM expertise

The Role & Branch

As a Service Advisor based in the Western suburbs of Melbourne, you'll enjoy a Monday-to-Friday schedule, overseeing a team of Technicians and managing customer service in your area.

Your Responsibilities:

• Lead daily service planning and execution for the team
• Ensure fair and efficient work allocation to Service Technicians
• Address customer issues promptly and deliver effective solutions
• Manage operations across assigned sites, workshops, and machinery
• Maintain strict safety standards
• Train and develop staff

What We're Looking For

You don't need to come from a trade background, but if you've worked with technicians in a time sensitive environment and are ready for a new challenge, I'd love to hear from you. You'll bring:

• Proven experience in a maintenance environment
• Solid experience in maintenance planning and service execution
• Knowledge of SAP or willing to learn
• Strong customer service, time management, and organizational skills
• Excellent communication and interpersonal skills

Apply now or reach out to Eleanor Russell on 0428 959 789 for more details and a confidential chat today.

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Eleanor Russell | erussell@marble.com.au | 02 8116 2260

By submitting your CV you agree to have read: marble.com.au/privacy

To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.