Pre-Site Customer Service

Exciting opportunity for a superstar in residential customer service working with a national builder!

• Join a team that care about their people with great rewards
• Career growth opportunities with training and support
• Attractive salary packages + benefits

ABOUT THE COMPANY

Our client is an award-winning home builder located on the Gold Coast. Through their decades of experience, they are now one of the most successful and well-respected builders throughout Queensland. They are currently on the look out for a Pre-Site Customer Service Officer to join their growing team.

As their business grows they are looking for a Pre-Site Customer Service Officer super star. Someone who can grow with the business and strive for success.

ABOUT THE ROLE

The role is for someone who is hard working and has an all-round great attitude to getting the job done, as this role is a pivotal part within the business. For success within the role you will need to have great time management, organisational and customer service skills. You will be joining an industry professional, dedicated and honest administration team.

DUTIES

• Effectively manage client expectations, ensuring they are aware on the status of their home during the pre-construction phase.
• Deliver exceptional customer service, build and maintain customer relationships.
• Continuously providing updates to clients.
• Maintain a high degree of accuracy recording customer project details.
• Ensure all conditions in the Building Contract are met

WHAT YOU'LL NEED

• Minimum 5 years' experience working within the new build industry
• Excellent customer service and communication, both written and verbal
• A goal driven and positive attitude
• Intermediate - advanced Microsoft Office and Onsite Companion skills
• Exceptional attention to detail

WHAT YOU'LL GET

• Competitive salary package
• Opportunity to grow and learn
• An environment where you can bring initiatives and ideas forward
• Brilliant culture and team dynamic
• Central Gold Coast location within walking distance if cafes, shops, public transport and parking

HOW TO APPLY

Click the APPLY button with an attached resume and cover letter.

All applications and conversations will be kept confidential until otherwise directed.

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Molly McAteer | mmcateer@marble.com.au | 07 3183 2200

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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.