Service Advisor

Join a global materials handling OEM in a Service Coordinator role in Brooklyn, work closely with key clients & a large team of field service tech.

• Global OEM based at their Brooklyn Branch
• Career progression opportunities
• Job security in a well supported role

The opportunity and why apply

This is an opportunity to really move your career and earnings forward! Some of the key selling points include;-

• Long term job security with a global OEM with an excellent reputation
• Competitive salary package commensurate with experience
• Learning & development opportunities to progress your career

The company

With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is;-

• Heavily invested in new technology including EV fleets
• People focused management team with a strong team orientated culture
• Wide range of training and OEM upskilling opportunities

The branch and working hours

As a Service Coordinator, you will be based from the Melbourne branch (Brooklyn western suburbs), working Monday-Friday.

The role

In this role you will enjoy leading the daily customer service for a team of Technicians and to know the customers' installed base and service opportunities in the area. Your duties will involve;-

• Overseeing daily service planning and execution
• Ensuring daily work allocation to Service Technicians are properly and fairly distributed to the team
• Ensuring customer problems are attended to promptly and solutions are provided in a timely manner
• Ensuring safety is exercised at all time
• Training staff

Your skills and experience

You may or may not come from a trade background, but have worked as a Service Advisor (or in a similar role) in the past and looking for a new challenge. You will bring;-

• Several years of relevant experience in a maintenance planning/ service advisor/ coordinator role
• Ability to plan efficient service execution
• Knowledge of SAP (advantageous not essential)
• Customer service skills and effective time management skills
• Sound analytical and numeracy skills
• Strong communication skills (written and verbal)
• Excellent interpersonal and planning skills

Next steps

If you're keen to learn more, reach out Josh Little-Jones on 042046 2066 for a confidential chat or to receive a detailed site pack!

Josh Little-Jones| jlittlejones@marble.com.au | 02 8116 2260 | 0420 462 066

By submitting your CV you agree to have read: marble.com.au/privacy

To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.